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Meet Our Team

QVC Dental Baldivis is a family practice managed by a team with over 50 years of combined experience in the industry, so we know what you need and want.

sharon robertsonSharon Robertson – Owner

From Dental Assistant to Front Office Coordinator to Manager to Consultant to Director!

I have been involved in more than 500 dental practices, both here and in the UK.

I’ve picked out the very best bits from my 29 year career in managing practices to bring to you here at QVC Dental Baldivis.

QVC Dental has been a dream of mine for many years, I wanted to create a practice which totally focuses on patient care and comfort.

I want every patient to have a positive experience and a happy, confident smile. When I’m not at the practice I love nothing more than spending time with my friends and family, including my two beautiful granddaughters.


Dr Pal Singh (Dentist)

dr palI feel that I have chosen the perfect profession. I see my work as an art and science, which also allows me to spend time with people and getting to know each individual as a whole person, not just a dental patient.

I take pride in treating my patients ethically with utmost dignity and respect, putting in the time and effort in listening to what they want and working together with them to achieve that goal.

I like to treat my patients the way I would want to be treated: with compassion, gentleness, and respect. I understand that some patients stress about a trip to the dentist or may feel anxious and apprehensive about dental treatment, so I always spend time talking with them about their concerns and their dental treatment options.

I strive to provide pain-free dentistry that makes each patient’s dental experience as comfortable as possible.

dr billyDr Billy Kim (Dentist)

It has been my dream to become a dentist as I have always had a great interest in teeth and oral health. Since I had to go through various dental treatment as a child, I am well aware of uneasiness that comes from the experience. Hence my career as a dentist started with a goal of changing this perception. Minimally invasive or conservative dentistry has always been a core part of my treatment, and providing dental care that reflects individual needs is my priority.

A relationship between a dentist and a patient is a lifelong journey. We work together towards a common goal of maintaining good teeth and oral health, without having to worry about a fear of coming to see the dentist.

Since graduating from UWA with Doctor of Dental Medicine, I have been constantly trying to improve and broaden my skill sets to accommodate the different demands of patients through various courses and professional development.

I enjoy providing general dental care for my patients, as well as providing a beautiful smile through aesthetic dental treatment.


Dr Faisal Syed (BDS)

dr faisalA keen eye towards the Art Of Nature allowed me to master the skills of observation since an early age. Having graduated in 2003, with bachelors in Dental Surgery, my desire to blend beauty with dentistry encouraged me to earn a post-grad in Aesthetic Dentistry from State University of New York in 2005. With time, passion for refining my artistry took me to the alluring horizons of Vienna in Austria, from where i earned my Mastership in Laser Dentistry.

Over the last 15 years I have enjoyed various facets of dentistry, as lecturer teaching recent advances to post graduated dental students, working closely with leading dental equipment manufacturers in developing ergomatic equipment designs for dentist, had the privilege to work with Noritake Ceramics in Japan with empowered my knowledge in dental laboratory technology (a rare opportunity for a dentist), trained laboratory technicians in creating Aesthetic smiles, designed and developed beautiful dental surgeries for friends.

My realisation that an attractive smile extends beyond the border teeth and gums, inclined me to acquire skill in facial aesthetics and that’s were I presently stand, enjoying the course of this amazing journey.

In the pursuit of designing beautiful smiles, I need to keep at par with the cutting edge technology such as use of metal-free implants, no prep veneers, gum pigmentation just to name a few.


dr michaelDr Michael Wu (DMD)

I’ve always wanted to live in a world eating away limitless fresh foods, gorgeous gourmet meals, and delicious desserts! In pursuit of this dream I took on the initiative to become a dentist as I think we rely on our teeth for general well-being. After graduating as a Doctor of Dental Medicine, I’ve continued to pursue various learning opportunities. I am also a regular contributor to various volunteer groups where I serve as a volunteer dentist.

The most fulfilling part of my job is seeing “dentist-fearing patients” converted to “dentist-loving patients” by being an understanding, loving, and caring dentist.

When I am not working as a Dentist helping people into better dental health, you can find me whipping up a delicious sugar-free treat, playing volleyball with friends, or contemplating the true meaning of life.

dr armandoDr Armando Menezes (Dentist)

Being married to Samantha and having 4 children keeps me grounded as a dentist.  I graduated from UWA in 1987 and started my career as a dentist in the RAAF.

I enjoy all aspects of dentistry and love the friendships that I have developed with patients over the years.

I absolutely love the outdoors and have enjoyed many camping trips and 4 wheel driving whilst in NT.  I like to garden and maintaining a healthy level of fitness.


amandaAmanda Cresswell (Prosthetist)

I’m the Dental Prosthetist at QVC. I have 28 years experience in the industry. I provide a caring, friendly service and natural looking dentures. I take pride in providing personalised care to each client, making and fitting every denture myself.

One of the most rewarding parts of my job is working with a patient to create their own customised beautiful smile. A successful denture changes people’s lives and can help return their quality of life.

I enjoy meeting and helping people and value continued learning, always striving to deliver the best service and treatment.

kristieKirstie Robertson – Oral Health Therapist

Both of my parents were in the dental field and I always had an interest so after two and a half years as a Dental Nurse I graduated Curtin University with a Bachelor of Science in Oral Health Therapy. I continuously enhance my career with further education and study as I believe we can never have too much knowledge.

I enjoy teaching people about their oral health, especially educating children on how to look after their mouths for the long term.

Outside of the practice, I am a busy mum to two little girls. We enjoy family time and taking our dog Bruce for long walks. I also like reading and watching TV.

ali collinsAli Collins – Practice Manager

Starting my dental career in 1985 as a dental assistant in the Mandurah area, I have worked with some amazing dental teams and dental consultants where I have gained valuable experience in both office management and Treatment Co-ordinating.

I am excited to be a part of the QVC Dental team and continue in the dental profession of which I am passionate about.

Having moved to Canada in 2003, I am now a dual citizen and have brought my Canadian husband home to the Mandurah area to enjoy the aussie lifestyle and warm weather.

jess robertsonJess Robertson – Administration Assistant

I am currently studying at Murdoch University, as well as working here at QVC Dental Baldivis as a Dental Assistant and Sterilisation Nurse. I enjoy working within this friendly team and meeting new people.

I’m a people person and love to see you smile. I love organising and supporting everyone to help ensure a smooth running practice and happy patients.

When I’m not working or studying, I love shopping, music and dogs.

kimKim Twight – Front Office Coordinator

After graduating from Dental Nursing Australia in 2010 I worked across the dental industry in various roles including orthodontics.  Health care, patient education and helping people achieve their dream smile has always been a passion of mine.

After a little break to expand my business skills and to grow my family I have returned to dental in the role of Front Office Coordinator.  My favourite part of this role is to help patients ease their nerves and feel as comfortable and relaxed as possible with their appointments.

Outside work im a busy mum who enjoys spending time with my family and I hope that I can start to tick boxes off my travel checklist.


rheaRhea Narido – Dental Assistant

It was in 2012 when I, together with my family emigrated to Perth.  Although I have been in the dental industry for 16 years, I feel there is always something to learn as dentistry continues to evolve.

There is nothing more important to me than seeing a patient come out of our treatment room happy and satisfied.

I spend most of my free time with my children watching movies, visiting interesting places and getting busy with my balloon business.  I also enjoy reading and snorkelling when we go on holiday.

daisy benedictosDaisy Benedictos – Dental Assistant

I’ve recently moved from QLD with my partner and two children.  I’ve just started studying a Certificate III in Dental Assisting with Foundation Education, as I’ve always had an interest in dentistry.

The staff at QVC Dental support me and give me the drive, passion and commitment to push myself further to succeed my goals.

When I’m not at the practice, I love spending my time with my family whether it’s camping and exploring more of WA, kid’s activities, watching movies and walking our dog.

kristie royKristie Roy – Dental Assistant

I recently graduated a Cert IV in Dental Assisting in 2017. Although I am new to the dentistry world, health care and helping people has always been my interest. Throughout my course I did work placement in many practices where I found that there is such a stigma around going to the dentist, patients would be anxious before they stepped foot in the door.

During my placement at QVC I found so many patients would come in nervous and uneasy yet leave with a huge smile on their face, whether it was the staff that welcome anyone with open arms and a huge smile or the calming music and the amazing interior to make the whole experience less “clinical”.

I’m proud to say I’m part of this team and it makes me proud to see we’re making a difference for people.

In my free time I love to cook and bake or redecorate my room, but most importantly I love to spend as much free time as I have with my puppy Lyla!


rebecca-burgessRebecca Burgess – Dental Assistant

From a young age I have always found myself drawn towards the dental industry, not only did the subject interest me but also the positive effect I can have on patients that are hesitant to see a dentist. I received my cert IV in Dental Assisting in 2005 from Dental Nursing Australia and continue to keep myself updated in the latest Infection Control Standards to help maintain the safest environment for our patients.

I am a very family orientated person and mostly keep to myself with my husband and son, but I do like to give back to society and help when possible.

My husband and I give regular donations to Lifeline which assists people suffering from depression an ability to talk to a qualified councillor. I also assist with my son in cleaning up beaches and parklands due to my love of Australian flora and fauna. I have recently been bitten by the travel bug and plan on traveling to Japan soon. After my trip to Japan I also want to travel to Antarctica via a cruise with my husband.


louisa forsterLouisa Forster – Dental Assistant

I have recently got back into the workforce after being a stay at home mum to 3 children for 10 years. I have always loved going to the dentist and decided to change my career and become a dental assistant. I started my Cert IV at Dental Nursing Australia in July 2017 and I love every minute of my work and learning.

I enjoy meeting new people and love seeing happy patients.

When I am not at work I enjoy spending time with my children and watching movies together as well as listening to relaxing music.


emilyEmily Van Rooyen

I graduated top of my class of certificate iv in dental assisting and dental radiology 14 years ago, after being inspired by a dental assistant who helped me overcome my dental phobia when I was young.

I have always been very interested in the medical side of things, and the dental industry chose me.

I am passionate about improving the quality of all life, and I bring that passion to my work and share it with my patients. It’s a privilege to work with the equally passionate team at QVC Baldivis.

When I’m not working, I can be found looking after my son, volunteering, scuba diving, gardening, crafting, or playing music.



We invite you to get to know our friendly team at QVC Dental Baldivis. Contact us today to schedule an appointment!



QVC Dental Baldivis | (08) 6555 4900